How Privacy Policy Covers DANA Records
Our Privacy Policy applies to details you submit during account opening, including your phone number and verification result, plus technical records created when you sign in from a mobile browser or desktop device. When you use DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account,
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we record the transaction reference, amount, status, and timestamps needed to match your account activity. We use these records to confirm account actions, investigate a stalled cashier status, protect access, and respond to your privacy request. We limit internal access to staff who need the record
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for that task and may share necessary details with payment or technical providers involved in the requested action. Retention depends on operational needs and applicable rules. If access or eligibility is discussed, it depends on local law or is available where local law permits. The current
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policy applies to information collected through our website and account contact routes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.